PRIVACY POLICY

1. Introduction
At Alchemy 37™, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services.

2. Data Controller
The data controller for this website is:
Alchemy 37™
Email: studio@alchemy37.com

3. Data Collection
We collect personal data when you interact with our website or use our services. This includes:

  • Contact Information: Name, email address, phone number

  • Booking Information: Class bookings, memberships, and payment details

  • Usage Information: IP address, browser type, and usage data collected through cookies and analytics tools.

4. Purpose of Data Collection
Your data is used for:

  • Processing bookings and payments

  • Providing customer support and responding to inquiries

  • Sending newsletters, promotional offers, and class updates (with your consent)

  • Improving the user experience on our website

5. Legal Basis for Processing
We process your personal data based on the following legal grounds:

  • Contractual necessity: For processing class bookings and payments

  • Consent: For marketing communications such as newsletters and promotional offers

  • Legitimate interest: To improve our services and website performance

6. Data Sharing and Third Parties
We may share your data with third-party service providers who assist us with:

  • Booking platform: We use Eversports to process class bookings. Please refer to Eversports' Privacy Policy for how they handle your data.

  • Payment processors: To securely handle payments and subscriptions.

We do not share or sell your data to third parties for marketing purposes.

7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Your Rights
Under GDPR, you have the following rights:

  • Right to Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: You can request corrections to any inaccurate data.

  • Right to Erasure: You can ask us to delete your data (subject to legal obligations).

  • Right to Restriction of Processing: You can ask us to limit the processing of your data in certain circumstances.

  • Right to Data Portability: You can request that your data be transferred to another service provider.

  • Right to Object: You can object to the processing of your data for marketing purposes.

To exercise your rights, please contact us at studio@alchemy37.com.

9. Cookies
Our website uses cookies to enhance your user experience, analyze website traffic, and deliver personalized content. You can control cookies through your browser settings at any time. For more information, please read our Cookie Policy.

10. Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. By continuing to use our services, you accept the updated Privacy Policy.

12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: studio@alchemy37.com